Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide

• Full legal name
• Email address
• Phone number
• Business or merchant details
• Government-issued identification (drivers only, where required)
• Profile photos or documents
• Communications with customer support

1.2 Location Information

• Matching drivers with delivery requests
• Navigation and route optimization
• Delivery verification and dispute resolution

1.3 Automatically Collected Information

• IP address
• Device identifiers
• Usage logs, timestamps, and crash diagnostics

2. USE OF INFORMATION

We may use collected information to:

• Operate, maintain, and improve the Platform
• Facilitate transactions and service fulfillment
• Match users, merchants, and independent drivers
• Process payments and payouts via third-party providers
• Verify identity and prevent fraud or abuse
• Communicate notices, updates, and support responses
• Enforce legal rights and comply with applicable laws

We do not sell personal data.

3. DISCLOSURE OF INFORMATION

We may disclose information:

• To drivers and merchants only as necessary to complete deliveries
• To payment processors, identity verification services, and hosting providers
• To legal, regulatory, or governmental authorities when required
• In connection with a merger, acquisition, restructuring, or asset sale

All third parties are required to maintain appropriate safeguards.

4. DATA SECURITY

• We implement commercially reasonable administrative, technical, and organizational measures to protect personal information
• However, no method of transmission or storage is guaranteed to be secure, and you acknowledge and accept this risk.

5. DATA RETENTION

We retain information only as long as reasonably necessary for:

• Operational purposes
• Legal, regulatory, tax, or accounting obligations
• Dispute resolution and enforcement of agreements

6. USER RIGHTS

• Subject to applicable law, you may request access, correction, or deletion of personal
• information by contacting admin@waselly-app.com.
• We reserve the right to retain information where legally required.

7. CHILDREN

• The Platform is not intended for individuals under 18 years of age.
• We do not knowingly collect personal information from minors.

8. INTERNATIONAL TRANSFERS

• Information may be processed or stored in jurisdictions where data protection laws may differ
• By using the Platform, you consent to such transfers.

9. MODIFICATIONS

• We may update this Privacy Policy at any time. Continued use constitutes acceptance of revisions.